How we handle your information.

Last updated: May 6, 2026

1. Introduction

Cancel My Reservation respects your privacy. This Privacy Policy explains how we collect, use, store, and protect information submitted through our website, including our cancellation request forms, contact forms, and related pages.

2. Information We Collect

We may collect information you voluntarily provide, including your name, email address, company or booking provider name, reservation type, reservation date, booking platform, reason for cancellation, refund or fee waiver preference, selected help level, and any other details you submit through our forms.

Please do not submit passwords, PINs, full payment card numbers, banking credentials, government identification numbers, or sensitive payment information through our website.

3. How We Use Information

We use submitted information to review your request, prepare cancellation-related wording or guidance, respond to your inquiry, provide customer support, improve our services, maintain internal records, and communicate with you about your request.

4. Email Communications

If you submit a form, we may email you regarding your request. You are responsible for providing a valid email address and checking your inbox, spam, or junk folder for our response.

5. Sharing of Information

We do not sell your personal information. We may share information only when necessary to operate the website, process requests, comply with legal obligations, protect our rights, or use trusted service providers such as website hosting, email delivery, form management, analytics, or payment processing tools.

6. Third-Party Services

Our website may use third-party services, plugins, hosting providers, payment processors, email delivery tools, analytics tools, or affiliate/rebooking links. These third parties may collect or process information according to their own privacy policies.

7. Cookies and Analytics

Our website may use cookies or similar technologies to operate the site, improve performance, remember preferences, analyze traffic, or support marketing and affiliate tracking. You can adjust cookie settings through your browser.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards to help protect submitted information. However, no website, email system, or online transmission method is completely secure. You submit information at your own discretion.

9. Data Retention

We may retain submitted information for as long as reasonably necessary to provide services, maintain records, resolve disputes, improve operations, comply with legal obligations, or protect our rights.

10. Your Choices

You may contact us to request that we update, correct, or delete information you submitted, subject to reasonable verification and any legal or operational retention requirements.

11. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

13. Contact

If you have questions about this Privacy Policy, contact us at: support@cancelmyreservation.com